Legal

Refund Policy

Last updated: 13 Oct 2026

How refunds work at Erase Negative Links: when you qualify, how to request one, and how it is paid.

01

Introduction

Erasenegativelinks.com is committed to fair and transparent business practices. This Refund Policy explains when a refund is available, how to request one, and how it will be paid. By purchasing our services, you agree to this policy.

02

Services Covered

This policy applies to all services we provide, including:

Online reputation managementRemoval requestsReview managementContent creationSearch result suppressionNegative comment removalSuppression of negative links on search engine results pages (SERP)Local business reputation managementRemoval of false newsRemoval of negative product reviews
03

Refund Eligibility

You are eligible for a refund if the results of our service are un-deliverable.
04

Non-Refundable Situations

A refund will not be provided where:

  • The service has delivered the agreed results.
  • The delay or lack of results was caused by the client, for example by not providing required information, access, or approvals.
  • The client gave false, incomplete, or misleading information.
  • Fees were paid to third parties or platforms on the client's behalf.
  • New negative content was created because of your own actions after the service began.
05

How to Request a Refund

To request a refund, send an email to info@erasenegativelinks.com with the following details:

Detail 01Your full name
Detail 02Your order or invoice number
Detail 03Proof of payment
Detail 04The reason for your refund request

We will confirm that we have received your request. Once you submit your refund request, your refund will be paid after 180 days from the date of your request.

06

Refund Timeline

Once you submit your refund request, your refund will be paid after 7~15 Business Days from the date of your request.
07

Refund Method

Approved refunds will be paid to the original payment method used for the purchase. Payment gateway charges and third-party costs paid on your behalf are not refunded.

08

Changes and Governing Law

We may update this policy from time to time. The version on this page on the date you paid applies to your payment. This policy is governed by the laws of India.

09

Cancellations

To cancel a monthly service, send a written notice by email at least 30 days before your next billing date. Service continues until the end of the period you have paid for. Fees for work already delivered are not refunded.

10

Chargebacks and Disputes

If you have a concern about a payment, please contact us first so that we can resolve it directly. We reserve the right to dispute any chargeback that we believe is unjustified.

11

Contact Us

For any questions about this Refund Policy, please contact us:

Phone / WhatsApp+16206999952
UK Address4 St Paul's Square, Liverpool L39SJ, UK
India AddressNo.490, CMH Road Binnamangala, 1st Stage, Indiranagar – 560038
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